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My new iPad is frozen on the setting page. I want to continue ,how can I unfreeze it to continue setting it.

iPad Air 4 th generation. Frozen on the setting. How can I unfreeze please?


Posted on Sep 12, 2021 4:41 AM

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Question marked as Top-ranking reply

Posted on Sep 12, 2021 4:48 AM

Try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Sep 12, 2021 4:48 AM in response to nahid294

Try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

My new iPad is frozen on the setting page. I want to continue ,how can I unfreeze it to continue setting it.

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