Internal cracks?

marleneazlia wrote:

Hey guys, 2 few weeks ago I noticed my screen developed 2 faint lines but it isn't palpable (first photo).

The lines have now grown longer and it seems like there's air/moisture (?) growing from it (second photos). It's not the typical external crack so I'm wondering what caused this, and if anyone has had the same problem. Is it fixable?

Much appreciated

https://discussions.apple.com/content/attachment/985ee365-811f-4f2c-8940-cadf2975e7fb

https://discussions.apple.com/content/attachment/a8ddf41c-edc5-4a0a-bd24-703c2b3de9a7

We can not resolve hardware issues here...

However—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

I have a similar issue. I’m going through a terrible experience at the moment with Apple support here. The store is agreeing to no physical damage but has been apparently told by Apple to specifically not cover this issue in warranty. It’ll cost me a $1000 to change the screen!!!

Apple support personal on call is not supportive either telling me it’s at the discretion of the store and they can’t do anything.