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When I try to use my Facebook app, messenger app it says there is no internet. Im able to use my web browser. I’ve deleted the apps and downloaded them again. I don’t understand. I’ve reset my phone. I even downloaded the Apple support app and I can’t even use it because it says there’s no internet.
iPhone 12 Pro Max, iOS 14
Hello Mamabearof4our,
Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to connect to the internet using some apps. We can understand why you'd reach out for a solution.
Does this happen on Wi-Fi, cellular data, or both?
If on Wi-Fi, check out recommended settings for your router.
Recommended settings for Wi-Fi routers and access points
If on cellular, check to ensure they have cellular data access.
View or change cellular settings on iPhone
Cheers!
Hello Mamabearof4our,
Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to connect to the internet using some apps. We can understand why you'd reach out for a solution.
Does this happen on Wi-Fi, cellular data, or both?
If on Wi-Fi, check out recommended settings for your router.
Recommended settings for Wi-Fi routers and access points
If on cellular, check to ensure they have cellular data access.
View or change cellular settings on iPhone
Cheers!
My apps don’t seem to be connecting to internet
