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My apps don’t seem to be connecting to internet

When I try to use my Facebook app, messenger app it says there is no internet. Im able to use my web browser. I’ve deleted the apps and downloaded them again. I don’t understand. I’ve reset my phone. I even downloaded the Apple support app and I can’t even use it because it says there’s no internet.

iPhone 12 Pro Max, iOS 14

Posted on Sep 12, 2021 8:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2021 2:32 PM

Hello Mamabearof4our,



Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to connect to the internet using some apps. We can understand why you'd reach out for a solution.


Does this happen on Wi-Fi, cellular data, or both?


If on Wi-Fi, check out recommended settings for your router.


Recommended settings for Wi-Fi routers and access points


If on cellular, check to ensure they have cellular data access.


View or change cellular settings on iPhone


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 13, 2021 2:32 PM in response to Mamabearof4our

Hello Mamabearof4our,



Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to connect to the internet using some apps. We can understand why you'd reach out for a solution.


Does this happen on Wi-Fi, cellular data, or both?


If on Wi-Fi, check out recommended settings for your router.


Recommended settings for Wi-Fi routers and access points


If on cellular, check to ensure they have cellular data access.


View or change cellular settings on iPhone


Cheers!

My apps don’t seem to be connecting to internet

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