You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Dofflamingo
Dofflamingo Author
User level: Level 1
7 points

Apple Pencil's pressure sensitivity not working

Hi. I have bought an Ipad Pro and an apple pencil 2. around 6 months ago. They have been working perfectly fine but yesterday while drawing on Procreate my apple pencil's pressure sensitivity suddenly stopped working. With that a lot of brushes also stopped working. I thought it was about the app itself but after trying to draw in many other drawing apps i realised the pressure wasnt working on any of them. I have tried hard rebooting my ipad, disconnecting/ forgetting my pencil from my ipad then reconnecting, opening a new drawing in notes app, cleaning inside the nib and updated ipad to the latest version. My pencil's battery is always more than 80 as well.


I am using an Ipad Pro (12.9-inch) (4th Generation) and my software version is 14.7.1


I have a project i need to finish in 2 days. Please help..

iPad Pro, iPadOS 14

Posted on Sep 13, 2021 3:17 AM

Reply
Question marked as Top-ranking reply
User profile for user: MichelPM
MichelPM
User level: Level 10
81,284 points

Posted on Sep 13, 2021 5:34 AM

Make sure the tip of the Pencil is screwed on securely and snugly ( NOT TOO tight! ).

Then follow all of the troubleshooting tips in this Apple Website Webpage support article.

Tap the link below.


https://support.apple.com/en-us/HT205236


Also, have you checked the tip of your Pencil lately?

Does it look worn?

Apple has a 4 pack of replacement tips for purchase.

Found here.

Tap the link below.


https://www.apple.com/shop/product/MLUN2AM/A/apple-pencil-tips-4-pack


If still no joy and you cannot wait for replaceable tips in the mail,

You may need to replace or purchase another Pencil, as it maybe defective in some fashion.


You will need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have both your Apple iPad and Pencil diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair & Battery usage & Charging support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Sorry & Best of Luck to You!


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: MichelPM
MichelPM
User level: Level 10
81,284 points

Sep 13, 2021 5:34 AM in response to Dofflamingo

Make sure the tip of the Pencil is screwed on securely and snugly ( NOT TOO tight! ).

Then follow all of the troubleshooting tips in this Apple Website Webpage support article.

Tap the link below.


https://support.apple.com/en-us/HT205236


Also, have you checked the tip of your Pencil lately?

Does it look worn?

Apple has a 4 pack of replacement tips for purchase.

Found here.

Tap the link below.


https://www.apple.com/shop/product/MLUN2AM/A/apple-pencil-tips-4-pack


If still no joy and you cannot wait for replaceable tips in the mail,

You may need to replace or purchase another Pencil, as it maybe defective in some fashion.


You will need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have both your Apple iPad and Pencil diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair & Battery usage & Charging support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Sorry & Best of Luck to You!


Reply

Apple Pencil's pressure sensitivity not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up