Unknown error 4013

My iPhone 12 Pro Max just started restarting constantly after i kept it on charge on MagSafe.

Its stuck on the Apple Logo Screen and keeps restarting. Tried to restore and update the device by connecting it to my Macbook Pro. But not able to proceed. I get a notification on screen saying 'iPhone could not be restored. Unknown error occurred (4013)'


Someone please guide what to do to resolve this issue.

iPhone 12 Pro Max

Posted on Sep 13, 2021 4:59 AM

Reply
1 reply

Sep 14, 2021 5:57 AM in response to Rdarkknight

Hello Rdarkknight,


We can see you're using If your iPhone won't turn on or is frozen, and it looks like you've received an error when restoring your iPhone.


Let's have you follow the steps in this guide: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device. You'd want to try once again using each section to try "Update" then if needed, choose "Restore". If it's still not working, there is even a link to Apple Support included.


We hope this helps!

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Unknown error 4013

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