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Apple TV 4K has blinking light. Will not turn on. Unplugging doesn’t work. Holding both the Menu and TV buttons don’t work. Help

My Apple TV 4K has a blinking light. No signal. Unplugging and waiting 30 seconds doesn’t work. Holding both the menu and TV buttons don’t work. What should I do ?


Apple TV 4K, tvOS 14

Posted on Sep 13, 2021 6:15 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2021 7:05 AM

A flashing status light indicates a failure to start up properly. If a restart of the device doesn’t improve the situation, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do an external restore themselves, and you will need assistance from Apple for this.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support


Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 13, 2021 7:05 AM in response to darrel228

A flashing status light indicates a failure to start up properly. If a restart of the device doesn’t improve the situation, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do an external restore themselves, and you will need assistance from Apple for this.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support


Contact Apple for support and service - Apple Support

Apple TV 4K has blinking light. Will not turn on. Unplugging doesn’t work. Holding both the Menu and TV buttons don’t work. Help

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