Extra iCloud storage

I pay for extra iCloud storage. Had to get a new iPhone because last one was destroyed from water damage. When I transfer my iCloud data, none of my current files, photo, or anything was recovered. How do I retrieve extra iCloud storage? I had to remove the old phone from my devices before returning it.

iPhone 11 Pro

Posted on Sep 13, 2021 9:25 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2021 9:27 AM

Read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Related information:


Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch --> https://support.apple.com/HT210217


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


1 reply
Question marked as Top-ranking reply

Sep 13, 2021 9:27 AM in response to caterina201

Read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Related information:


Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch --> https://support.apple.com/HT210217


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Extra iCloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.