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hello, I forgot my security answers and when I try to reset them, it doesn't let me do because it is written " we don't have sufficient information to reset security questions" what should I do? please help me. thanks

hello, I forgot my security answers and when I try to reset them, it doesn't let me do because it is written " we don't have sufficient information to reset security questions" what should I do? please help me. thanks

Posted on Sep 13, 2021 11:40 AM

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Question marked as Best reply

Posted on Sep 13, 2021 11:41 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:

click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022

and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022


Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169

3 replies
Question marked as Best reply

Sep 13, 2021 11:41 AM in response to kaptan242

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:

click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022

and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022


Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169

hello, I forgot my security answers and when I try to reset them, it doesn't let me do because it is written " we don't have sufficient information to reset security questions" what should I do? please help me. thanks

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