I’m trying to pair my watch with the phone. But the phone says I need to update the phone software. When I go to software update, it say my phone is up to date. Please assist.

I’m trying to pair my watch with the phone. But the phone says I need to update the phone software. When I go to software update, it say my phone is up to date. Please assist.

iPhone 6, iOS 12

Posted on Sep 13, 2021 1:21 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2021 1:52 PM

Chances are the the watch requires iOS 13 or later that the iPhone 6 is incapable of running. You need at least an iPhone 6s. An iPhone 6 can only run up to iOS 12 (which by your tag I assume is what you have). What series/model watch do you have?

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying to pair my watch with the phone. But the phone says I need to update the phone software. When I go to software update, it say my phone is up to date. Please assist.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.