You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Noise cancelling with one airpod keeps turning off

I only use one airpod as I am deaf in my other ear and I turn on the "Noise cancellation with one airpod" but it keeps turning itself back off. This is frustrating to me. Is there a fix?

Posted on Sep 13, 2021 2:14 PM

Reply
2 replies

Sep 14, 2021 8:49 AM in response to Mistered67

Hello Mistered67,


We understand you're experiencing an issue with settings for your AirPods changing unexpectedly. In addition to the steps in the Related Article above please ensure your device is up-to-date and restart as seen in the articles below.


Update your iPhone, iPad, or iPod touch


Restart your iPhone


If the behavior persists we'd recommend reaching out to support in your region. You can do so here: Get Support


Take care.

Noise cancelling with one airpod keeps turning off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.