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damiennugget Author

Level 1

4 points

Phishing email

I have received an email which l believe is a scam. How do l confirm if it is or isn’t without opening the attachment? The email address that l have received the email from is app-order78@******.com & 1 more

The email states:

Dear Customer,

Your Apple ID, recently used for purchases

MARVEL Future Battle. from the App Store, at

a computer or device that never existed

associated with that Apple ID.

Date : Monday, September 13, 2021

Brochure: Safari

Operating System: 188,182,626,222

If you do not make this purchase or you

believe an unauthorized person has accessed your account. please find the document

attached to cancel your purchase without delay.

truly,

Team Apple

[Edited by Moderator]

Posted on Sep 13, 2021 4:01 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

262,048 points

Posted on Sep 13, 2021 4:03 PM

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Phishing email

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