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Update fails with no internet connection msg

iOS 14.8

Update fails with no internet connection msg

iPhone 12 Pro, iOS 14

Posted on Sep 13, 2021 5:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2021 5:42 PM

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • The phone must have a cellular network connection to activate after updating


2 replies
Question marked as Top-ranking reply

Sep 13, 2021 5:42 PM in response to Buttercup108

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • The phone must have a cellular network connection to activate after updating


Update fails with no internet connection msg

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