My iphone 7 plus can’t locate software update

Hi Kheyzman,

Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with find the update for you iPhone. We're happy to help.

We recommend you connect to a strong working Wi-Fi network. If needed the article here can help: Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Prior to updating be sure you have a recent backup of your device: How to back up your iPhone, iPad, and iPod touch

If needed, the remaining steps here can assist: Update your iPhone, iPad, or iPod touch

Should you run into any issues updating, check out the steps here: If your iPhone, iPad or iPod touch won’t update

Best!

Have you tried using iTunes on a computer or Finder if running Catalina or later to do the update?

Update software on iOS devices in iTunes on Mac. -

Phone, iPad, or iPod touch - Update with Finder.  *

iPhone, iPad, or iPod touch - Update with iTunes.  *