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Does the new update fix the Face ID not available

Does the new update 14.8 address the Face ID not available problem with an iPhone 11?

iPhone 11, iOS 14

Posted on Sep 14, 2021 8:33 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2021 8:46 AM

Here are the release notes:


About the security content of iOS 14.8 and iPadOS 14.8 - Apple Support


For your issue, which is most likely not something that will be fixed by an iOS update, start here:


If Face ID isn't working on your iPhone or iPad Pro - Apple Support

8 replies

Sep 14, 2021 9:01 AM in response to GIwantmyfaceIDback

GIwantmyfaceIDback wrote:

Did that and it didn’t work. Your support is suggesting a trip to the Apple store which I’m sure will cost me and the only thing they are going to to do is install a software fix.

Again, it is unlikely that your issue will be resolved by a software fix. Apple can also do lots o diagnostics remotely.


Genius Bar Reservation and Apple Support Options - Apple


You need to address the issue seeing how you caused the issue

Neither I nor anyone else here in this user-to-user forum caused your problem or is obligated to do anything about it.

Does the new update fix the Face ID not available

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