Cant download my purchased song
Cant seem to download a purchased song from iTunes
iPhone XR, iOS 14
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Cant seem to download a purchased song from iTunes
iPhone XR, iOS 14
tiaan129,
We appreciate your swift response, including this additional information. You mentioned not seeing this song within the purchased songs section, would this be within the iTunes Store app itself? If so, could you also check within your purchase history as well? Here's how: See your purchase history for the App Store, iTunes Store, and more - Apple Support
We also recommend that you check to see if this song is possibly hidden. Please keep in mind, hiding and unhiding music needs to be done on a computer. For more information, please check out: Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support
Please keep the community posted on your findings.
Thank you!
tiaan129,
We appreciate your swift response, including this additional information. You mentioned not seeing this song within the purchased songs section, would this be within the iTunes Store app itself? If so, could you also check within your purchase history as well? Here's how: See your purchase history for the App Store, iTunes Store, and more - Apple Support
We also recommend that you check to see if this song is possibly hidden. Please keep in mind, hiding and unhiding music needs to be done on a computer. For more information, please check out: Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support
Please keep the community posted on your findings.
Thank you!
Hi tiaan129, thanks for posting here in Apple Support Communities. We understand that you're unable to a purchased song from iTunes on your iPhone, and we'd be happy to help. Are you able to download other purchased music as well as other purchased content, such as movies, TV shows, apps, etc?
Have you tried with both cellular data and with Wi-Fi?
Are you receiving error messages when attempting to download this song?
Aside from those questions, we ask that you check out the information within the following resource: If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
Let us know if it helps.
Cheers!
tiaan129,
Thank you for checking. In this case, we'd recommend that you contact Apple Support directly. They can look into this a bit further with you. Here's how: Apple - Support - Product Selection
Take care!
Can download apps. Song does not show anymore in my purchased songs..if i go to istore song shows purchased.bit not able to download
Foes not reflect any more under purchases in my iTunes
in Istore shows purchased , and have the invoice via mail
Cant download my purchased song