UNABLE TO VIEW PHOTOS TAKEN FROM IPHONE 12 PRO MAX

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Level 1

8 points

UNABLE TO VIEW PHOTOS TAKEN FROM IPHONE 12 PRO MAX

I have taken photos from my apple 12 pro max and when i connect my phone with windows computer and try to view photos , its showing error (SORRY, PHOTOS CAN'T OPEN THIS FILE BECAUSE THE FORMAT IS CURRENTLY UNSUPPORTED, OR THE FILE IS CORRUPTED)

and while opening videos a pop up error is coming which states : AN UNEXPECTED ERROR IS KEEPING YOU FROM COPYING THE FILE, IF YOU CONTINUE TO RECEIVE THIS ERROR, YOU CAN USE THE ERROR CODE TO SEARCH FOR HELP WITH THIS PROBLEM.

ERROR 0x80070141 : this device is unreachable

PLEASE HELP AS THESE PHOTOS ARE VERY VALUABLE FOR ME

iPhone 12 Pro Max, iOS 14

Posted on Sep 14, 2021 12:34 PM

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Answer 1

Kurtosis12

Level 9

78,074 points

Sep 14, 2021 1:05 PM in response to vibhor10

Get Irfanview. I've been using it for over 20 years and it's one of the best viewers out there.

• It's free

• It contains no malicious malware, spyware, viruses, etc.

• It contains no nagware.

• It can read and convert HEIC to JPEG.

https://www.irfanview.com/

Download the program and the plugins and install them both.

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Answer 2

deggie

Level 10

167,649 points

Sep 14, 2021 12:36 PM in response to vibhor10

They are probably in HEIC and the Windows software you are using cannot read them. Convert them to JPEG or use software on your computer that can handle that format.

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Answer 3

vibhor10 Author

Level 1

8 points

Sep 14, 2021 12:55 PM in response to deggie

Please assist me with a software for windows as I do not want to compromise my privacy with any malicious software

windows is full of virus, hackers, malicious software's and what not.

Don't want to become a victim

please help !!!!

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Answer 4

deggie

Level 10

167,649 points

Sep 14, 2021 12:57 PM in response to vibhor10

Sorry, I don't use Windows because of "virus, hackers, malicious software's and what not." Either move to the Mac world or go to the Microsoft support site and see what people there have done to solve this issue.

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UNABLE TO VIEW PHOTOS TAKEN FROM IPHONE 12 PRO MAX

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