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News+ does not work via family sharing

I am not seeing News+ content via family sharing. My son has Apple One subscription and has included me as a member to share that via family sharing. I now have access to the iCloud Drive, Music, Apple TV etc. But in the News App I cannot see view anything. If I select LA Times, I see a message "Channel Unavailable. This channel isn't currently available in your region". This is odd. I am in the US and the region is set to US. If I select the Catalog tab. I see "Feed Unavailable. There may be a problem with the server or network. Please try again." I do not have a problem with the network. If I select "Subscriptions" at the bottom of the sidebar. I see a message: "You do not have any subscriptions.". I have logged out of my iPhone and iPad. My son has removed and added me back to the family sharing. I have reset network settings and rebooted both my devices. I have the latest iOS (14.8) on both of them. Another member of the family group does not see this problem. Please help me to get this working. Thanks!

Posted on Sep 14, 2021 6:44 PM

Reply
1 reply

Sep 15, 2021 1:02 PM in response to rajam64

Hello rajam64,


Thanks for reaching out through the Apple Support Communities about that difficulty with accessing Apple News+.


To verify, is your son and the other member of the Family Sharing group also located in the United States?


If so, have you had the chance to test this behavior with multiple Wi-Fi networks?


Also, have you recently changed the region settings for either your devices or your Apple ID account?


Hopefully those details will help to further isolate and address your situation.


Take care.

News+ does not work via family sharing

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