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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My wife was trying to download update and it was giving her an error message try later. Then she was on a website and a pop up came up and said this Apple iPhone has been hacked. She just turned off the phone. Not sure what to do.
Your iPhone is not hacked. It is nearly impossible to hack your iPhone unless it is jailbroken. What you saw is a fake notification while browsing a website. These fake websites/notifications get you to click on a link and probably lead you to a fake login page and capture your credentials. You did not click on anything and you did not download anything. You are fine.
Below is some more reading on all about scams and phishing:
All about scams and phishing -
Beware of ➔ Phishing & Other Suspicious Emails
Know how to Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams ➔ Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.
Axel F.
Your iPhone is not hacked. It is nearly impossible to hack your iPhone unless it is jailbroken. What you saw is a fake notification while browsing a website. These fake websites/notifications get you to click on a link and probably lead you to a fake login page and capture your credentials. You did not click on anything and you did not download anything. You are fine.
Below is some more reading on all about scams and phishing:
All about scams and phishing -
Beware of ➔ Phishing & Other Suspicious Emails
Know how to Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams ➔ Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.
Axel F.
Okay thanks for reply. So she should be good to turn phone back on and use code, correct?
Yes. Which code are you referring to? The passcode to unlock the iPhone to get to the home screen? If the answer is yes then yes go ahead and unlock the iPhone.
Axel F.
A message pop up that my Apple phone was hacked
