iPadOS14.7 - 'unable to verify update' at all times?

I need this update so I can get the security patch on 14.8. However, regardless of network, whether via wifi or tethered, even though I deleted and downloaded the update now three times - it still refuses to verify. What else can I do?

iPad Pro 9.7-inch WiFi, Cellular

Posted on Sep 15, 2021 2:00 AM

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Posted on Sep 15, 2021 7:17 AM

If you are experiencing difficulties with the OTA update, you may be able to resolve the problem by using a PC or Mac computer to perform the update.


You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

9 replies
Question marked as Top-ranking reply

Sep 15, 2021 7:17 AM in response to mtlps

If you are experiencing difficulties with the OTA update, you may be able to resolve the problem by using a PC or Mac computer to perform the update.


You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

Sep 15, 2021 2:08 AM in response to mtlps

It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


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iPadOS14.7 - 'unable to verify update' at all times?

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