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Why is my Ipad restarting itself

I bought an Ipad 8gen recently and it started to restart itself frequently

Posted on Sep 15, 2021 4:19 AM

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Question marked as Best reply

Posted on Sep 15, 2021 4:29 AM

Without detailed information as to circumstances, or patterns of usage that may contribute to a spontaneous restart, diagnosis of the cause is difficult.


You might be best advised to seek assistance directly from Apple Support - who have the ability to run remote diagnostic tests and/or review performance log files. You will find the Get Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might consider seeking diagnostic assistance from the technicians at the Genius Bar of your local Apple Store:

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Best reply

Sep 15, 2021 4:29 AM in response to Dakislav

Without detailed information as to circumstances, or patterns of usage that may contribute to a spontaneous restart, diagnosis of the cause is difficult.


You might be best advised to seek assistance directly from Apple Support - who have the ability to run remote diagnostic tests and/or review performance log files. You will find the Get Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might consider seeking diagnostic assistance from the technicians at the Genius Bar of your local Apple Store:

Genius Bar Reservation and Apple Support Options - Apple

Why is my Ipad restarting itself

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