I can not update my Iphone 12 mini.
I have tried different cables, different computers and nothing works every time I get error 4000. I have the latest updated I-tunes software also.
iPhone 12 mini
User profile for user:
bailier
User level:
Community Specialist
Hi rbeachem,
Thank you for using the Apple Support Communities.
We understand that your iPhone won't update and we’re happy to help! We also see that you’ve already checked out the Apple Support article Resolve issues between iTunes and third-party security software.
When you start the iOS update make sure that the iPhone screen is unlocked. If your iPhone screen is unlocked and the iPhone still won't update, then you should follow the steps found in the Apple Support articles below:
If you can't update or restore your iPhone, iPad, or iPod touch
If you see an error when you update or restore your iPhone, iPad, or iPod
If you can, please try to Update iOS on iPhone wirelessly. If you have problems updating iOS wirelessly, see If your iPhone, iPad or iPod touch won’t update.
We hope this helps.
Take care.