davinci resolve // app store version vs online

hi, i bought davinci resolve in the app store about a year ago. since then i am having problems with plugins etc which the online version doesn't have (davinci support says so) now i'd love to switch the app - but don't want to pay twice. i tried to refund - but it seems to long ago. my poroblem is: i just now found out that the difference between the app store and online version is causing all my trouble....

any help here?

best regards

anton

MacBook Pro with Touch Bar

Posted on Sep 15, 2021 4:41 AM

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2 replies

Sep 15, 2021 10:37 PM in response to loopkoo

Whether you bought the App Store version or the online version first, you would need to completely remove the app before installing the other version.


M1 Mac mini, macOS 11.5.1; Watch, series 5 GPS/cellular, watchOS 7.6.1; iPad Pro 2nd Gen, iPadOS 14.7.1; iPad Air 2, iPadOS 14.7.1; iPhone 12 Pro, iOS 14.7.1; TV 4th Gen, tvOS 14.7  HomePods, audioOS 14.7 and Airport Express w/ Airplay 2

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davinci resolve // app store version vs online

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