I clearly have no insight into the resources or discussions that have brought you to this Apple Support Community. I am, however, working the information that you have provided - and attempted to gain an understanding of your network setup/topology.
On the basis of information you have provided, it is my understanding that you have connected your AirPort Express, via an ethernet cable, to a single ethernet port of your Nighthawk Router. The AirPort Express is configured in bridge-mode - and is effectively behaving a WiFi Network Access Point for your Apple (and some other) devices - some connecting via other WiFi extenders.
Your AirPort Express and Nighthawk router are assumed to be advertising entirely different SSIDs (WiFi network names). Your Nighthawk router is providing DHCP service, via a single DHCP pool, for all devices.
Whilst your business devices are served presumably via WiFi from your Nighthawk Router, I surmise that you have a single “flat” logical network for everything - with no network or VLAN segmentation.
On the basis of experience with a similar network set-up, I suspect that the Nighthawk is periodically clearing its ARP table - and is effectively losing track of upstream client devices that connect via the AirPort Express. Upon expiry of the DHCP lease, DHCP traffic derived from the AirPort are being lost; loss of client device network connectivity will likely correspond with the DHCP lease time, as configured at the DHCP server (your Nighthawk).
Whilst you are unlikely to be able to control expiry of the ARP table maintained by the Nighthawk, you should be able to configure the DHCP lease time. I suggest that you significantly shorten the DHCP lease time. The aim here is to use DHCP as a “keep alive” for client devices tracked by the Router ARP table. Reducing the DHCP lease time should not cause material impact to network performance.
Your alternative work-around is to configure static IP addresses - removing reliance upon DHCP.
Returning to diagnostic exercises, a possible alternative with which to demonstrate normal operation of your Apple devices, is to simply allow your Apple devices to join your Nighthawk WiFi network.