Can’t remove payment method even though I have no subscriptions
Why will iPhone not allow me to remove PayPal account from payment method? I don’t have any subscriptions but it keeps telling me that I do.
iPhone 12 mini
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User profile for user:
Nicholas_B2
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Community Specialist
Hello Short86,
We see you're looking to remove your payment method but unable to because of a subscription. We'd be happy to help.
If you previously had a subscription and canceled it to remove your payment method, you'll need to wait for the subscription to reach it's expiration date as it remains active until then. You can click on "See or cancel subscriptions" to view your active subscriptions here: How to cancel a subscription from Apple
If there aren't any active subscriptions, are you part of a Family Sharing account? If you are part of a Family Sharing account and you're the organizer a payment method is required to be on file. You can learn more about this here: What is Family Sharing?
Thanks for using Apple Support Communities. Have a good one!