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My wife’s iPhone randomly no longer sends messages, doesn’t appear to be receiving messages, and apps do not load at all or with significant issues. WiFi does not help either and the software update check won’t load to download new update to install. Restarting does not help the issue. Any idea what is wrong or how to troubleshoot? Thank you!
Turn off Screen Time.
Uninstall all security apps and VPN
If that doesnt help ...
Backup and restore (using the computer method preferably)
(1)How to back up your iPhone, iPad, and iPod touch – Apple Support
Unlock your SIM PIN if it has one
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
Set up ad new and Try some basic functions like messaging
Turn off Screen Time.
Uninstall all security apps and VPN
If that doesnt help ...
Backup and restore (using the computer method preferably)
(1)How to back up your iPhone, iPad, and iPod touch – Apple Support
Unlock your SIM PIN if it has one
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
Set up ad new and Try some basic functions like messaging
iPhone not functioning properly
