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Level 1

4 points

Apple TV 4K Black & White

My Apple TV is displaying black and white picture instead of color. I have unplugged and replugged in the HDMI cord and reset the Apple TV box. I'm not sure what else to try? Anyone? Thanks!

Apple TV 4K

Posted on Sep 15, 2021 4:12 PM

Best reply

rkaufmann87

Level 10

140,676 points

Posted on Sep 15, 2021 10:36 PM

That would mean either a poor Internet connection or a poor quality HDMI cable. Please start by doing:

1. Unplug your modem from its power source and Restart Modem.

2. Unplug your router from its power source and Restart router.

3. Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest.

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Apple TV 4K Black & White

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