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old iphone

i forgot password for my old iphone 7 and it now asks me to connect to itunes so what do i do now

iPhone 7, iOS 14

Posted on Sep 15, 2021 7:20 PM

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Question marked as Top-ranking reply

Posted on Sep 15, 2021 8:54 PM

Password or passcode?


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If you forgot the passcode, see the Apple Support article(s) below.


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *



1 reply
Question marked as Top-ranking reply

Sep 15, 2021 8:54 PM in response to Ducatidesmo747

Password or passcode?


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If you forgot the passcode, see the Apple Support article(s) below.


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *



old iphone

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