screentime

hi! i had set screentime on my phone so I can be aware of how much I use my phone, however, I have forgotten the password and I would like to remove it but I can't. could you please help? thankyou :)

iPhone 6, iOS 12

Posted on Sep 16, 2021 12:00 AM

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1 reply

Sep 16, 2021 6:27 AM in response to _lala_

Since you are running a system prior to iOS 13.4, read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.


This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.


On the contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> https://support.apple.com/HT201354


If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487


To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169


If you provided incorrect phone identification information: If you forgot your Screen Time passcode - Apple Support

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