Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I lost my IPHONE 11PRO MAX and I want to recover data such as photos, messages, end recording and I want to know the location of my Iphone and from whom?

I lost my IPHONE 11PRO MAX and I want to recover data such as photos, messages, end recording and I want to know the location of my Iphone and from whom?


Posted on Sep 16, 2021 2:13 AM

Reply
Question marked as Best reply

Posted on Sep 16, 2021 9:45 AM

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

- The Find My service is the only recovery feature Apple offers. It MUST be set up before the device is lost. If you did not do that it is too late to do it now and there is no other feature Apple offers that can help you find it.


Click on this link to read how to "Use the Find My app to locate a missing device or item" --> https://support.apple.com/HT210515

The chances of locating a device depend upon which features you selected in:

Set up Find My on your iPhone, Mac, and other devices - https://support.apple.com/HT210400#enablefindmy


Click on this link to learn what you can do 'If Find My iPhone or Find My iPad isn't enabled on your missing device' --> https://support.apple.com/HT211207


If Find My iPhone is offline or not working' click on the link to 'Get help when you don't see your device listed, or you see an unexpected device or an alert that says your device is offline.' --> https://support.apple.com/HT204233


Concerning your data, read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Related information:


Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch --> https://support.apple.com/HT210217


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


3 replies
Question marked as Best reply

Sep 16, 2021 9:45 AM in response to souad226

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

- The Find My service is the only recovery feature Apple offers. It MUST be set up before the device is lost. If you did not do that it is too late to do it now and there is no other feature Apple offers that can help you find it.


Click on this link to read how to "Use the Find My app to locate a missing device or item" --> https://support.apple.com/HT210515

The chances of locating a device depend upon which features you selected in:

Set up Find My on your iPhone, Mac, and other devices - https://support.apple.com/HT210400#enablefindmy


Click on this link to learn what you can do 'If Find My iPhone or Find My iPad isn't enabled on your missing device' --> https://support.apple.com/HT211207


If Find My iPhone is offline or not working' click on the link to 'Get help when you don't see your device listed, or you see an unexpected device or an alert that says your device is offline.' --> https://support.apple.com/HT204233


Concerning your data, read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Related information:


Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch --> https://support.apple.com/HT210217


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


Sep 16, 2021 2:18 AM in response to souad226

In order to locate your phone you have to have set up 'Find My iPhone' on it before losing it - you cannot do it retroactively - and the phone has to be on and able to connect to a network. If any of these conditions is not true there is no way of locating it.


As to its contents, if you have nmade backups to iCloud you could restore the entire contents to another phone: or if your data was synced to iCloud it will still be there and can be accessed from another device.

I lost my IPHONE 11PRO MAX and I want to recover data such as photos, messages, end recording and I want to know the location of my Iphone and from whom?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.