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Ability to Scan PDFs in Notes app has disappeared

Attached is a screenshot of the notes app, and notably at the bottom of the screen the various options (such as taking a picture and adding it to the notes) has disappeared. I used this to scan PDFs, which was incredibly useful and I don’t know why the feature would have disappeared. How do I get it back?

iPhone 6, iOS 12

Posted on Sep 16, 2021 7:57 AM

Reply
Question marked as Apple recommended

Hi TRey-2000,


Seems an iPhone 6 cannot update past iOS 12.5.4.


Wondering if this article from Apple Support is of any help in double-checking the "disappearance" ?


Add attachments to notes on iPhone (iOS12)

https://support.apple.com/en-au/guide/iphone/iph23f4d9aa9/12.0/ios/12.0


Hope this helps,

or please feel free to let us know :)

Posted on Sep 16, 2021 11:10 PM

3 replies
Question marked as Apple recommended

Sep 16, 2021 11:10 PM in response to TRey-2000

Hi TRey-2000,


Seems an iPhone 6 cannot update past iOS 12.5.4.


Wondering if this article from Apple Support is of any help in double-checking the "disappearance" ?


Add attachments to notes on iPhone (iOS12)

https://support.apple.com/en-au/guide/iphone/iph23f4d9aa9/12.0/ios/12.0


Hope this helps,

or please feel free to let us know :)

Ability to Scan PDFs in Notes app has disappeared

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