IPhone 12 plus max camera
My IPhone camera automatically zooms into 2x setting. I’ve tried looking things up on how to fix it and nothing has helped. Is there anything I can do or should I go to an apple store.
iPhone 12 Pro Max
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User profile for user:
Sparks0829
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Community Specialist
Hi there christiana248,
From what we can tell, your iPhone automatically uses the 2x zoom when taking photos in the built-in Camera app, and you're asking how to change it. We're glad you've joined us in Apple Support Communities, and we can provide some guidance.
To begin, do you have any items turned on in Settings > Camera > Preserve Settings? If so, try turning them off, restart your iPhone, and open Camera to test the issue again. Learn how from the links below:
Save camera settings on iPhone
Next, are you able to pinch the screen to zoom in and out? If you touch and hold the zoom controls, are you able to drag the slider to the left or right? Have a look at the 'Zoom in or out' section of the link below for details:
Let us know how it goes, and we'll take a closer look from there if needed.
Cheers.