error 4000 when I'm updating my iPhone

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Level 1

8 points

error 4000 when I'm updating my iPhone

keeps getting error 4000. my laptop is updated. my Itun is uptoday. the only thing to do is put my phone to recovery but this is not a good idea.

Please help

[Re-Titled by Moderator]

Posted on Sep 16, 2021 11:49 AM

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Answer 1

markos_pc Author

Level 1

8 points

Sep 16, 2021 1:13 PM in response to LD150

@LD150 I tried this with my old phone 7 but didn't work correctly I'm using the recovery mode as an alternative as if used the updated via wifi, it takes more time and uses extra storage.

any way to update/ fix the issue with Itune

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Answer 2

LD150

Level 10

92,545 points

Sep 16, 2021 12:56 PM in response to markos_pc

Error 4000 is an ertir in iTunes.

Temporarily disable phone passcode and try again .

Or update using wifi in Settings, General, Software updates.

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Answer 3

LD150

Level 10

92,545 points

Sep 16, 2021 3:52 PM in response to markos_pc

Like I said, Settings, FaceID & Passcode or TouchID & Passcode and turn off Passcode. Then use iTunes to update ios

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Answer 4

AHM2510

Level 1

8 points

Sep 20, 2021 1:45 PM in response to markos_pc

Hi,

Disabling the Pass code and the Auto lock worked for me very well. and make sure to connect your device to the back of your PC (USB on the motherboard)

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