Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I entered the correct login but my iPhone 5c said that the login was invalid

As the title says, I tried to login to my iPhone 5c and I'm sure I've entered the information correctly, but the phone says that the login information is invalid. I know the login info is correct, I've carefully typed out the password and Apple ID multiple times. Does anybody know why I can't log in?


If it helps, I'm using a Gmail address as opposed to an iCloud email, because the phone wouldn't let me create an Apple ID either, so I had to create it on my PC.

iPhone 5c

Posted on Sep 16, 2021 5:13 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2021 5:33 PM

I solved the problem. I created a new Apple ID using a different email via the app store settings. This seems to work okay.

2 replies

I entered the correct login but my iPhone 5c said that the login was invalid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.