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I sent in a request to speak to apple support but my phone isnt working

my phone is stuck on the black screen with the white apple no matter how many times I try to restart my phone, what can I do?


iPhone 11 Pro Max

Posted on Sep 16, 2021 7:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2021 7:38 PM

help_support_please Said:

"I sent in a request to speak to apple support but my phone isnt working: my phone is stuck on the black screen with the white apple no matter how many times I try to restart my phone, what can I do?"

-------


Can't Call? Use Chat:

If calling them is of not option to you, then try a chat session.

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support
  4. Proceed from there as Necessary
2 replies
Question marked as Top-ranking reply

Sep 16, 2021 7:38 PM in response to help_support_please

help_support_please Said:

"I sent in a request to speak to apple support but my phone isnt working: my phone is stuck on the black screen with the white apple no matter how many times I try to restart my phone, what can I do?"

-------


Can't Call? Use Chat:

If calling them is of not option to you, then try a chat session.

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support
  4. Proceed from there as Necessary

I sent in a request to speak to apple support but my phone isnt working

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