help me with my apple password

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Level 1

4 points

help me with my apple password

Just upgraded my son's phone to an iPhone 12. I have a parent account for his apple account, he doesn't know his password. I cannot retrieve/rest his password because his old phone is beyond repair. How can I reset his password??

iPhone 12

Posted on Sep 16, 2021 7:22 PM

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Answer 1

Eric Root

Level 10

685,221 points

Sep 16, 2021 7:27 PM in response to weimey2

If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage -

Apple ID – Forgot Password *

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help me with my apple password

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