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We can not install software

We have downloaded 14.8 versions but showing notifications poor internet connection how to this possible because I am using wi fi

iPhone 7, iOS 14

Posted on Sep 17, 2021 12:50 AM

Reply
1 reply

Sep 17, 2021 7:03 PM in response to potter292

Hello potter292 and welcome to Apple Support Communities. It appears you are having some difficulty updating to iOS 14.8.


First, are you able to connect to other web services? Keep in mind that it's possible to be connected to a Wi-Fi network but if the network is not actually connected to the internet, it would throw an error like this.


Another thing that might be happening is that the installer is partially downloaded and corrupted. Got to Settings > General > iPhone Storage and scroll through the list. If you see an iOS 14.8 installer, delete it, reboot the iPhone and then try updating again.


Cheers.

We can not install software

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