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Level 1

4 points

why was my face id not working after updating my software?!

Why is my face id not working after updating my software?

iPhone X, iOS 14

Posted on Sep 17, 2021 4:36 AM

Top-ranking reply

Community Specialist

Posted on Sep 18, 2021 6:52 AM

Hello Bigboss0,

We would like to see how we can help you with your Face ID not working. Follow the steps in this link and get back to us with your results: If Face ID isn't working on your iPhone or iPad Pro

Cheers!

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