Why additional repair charges asked to pay for MacBook Pro?
My issue looks similar to https://discussions.apple.com/thread/250906881
Here is the sequence of events,
- My 13'' inch 2017 MacBook Pro display blacked out
- Went to Apple Valley Fair Genius Bar
- They said it's covered under warranty and waived off $578 + Tax below is the receipt
4.Got a second email from apple support yesterday saying an additional issue was detected and they are now asking to pay the same amount for the additional issue that is $578 + Tax (which looks confusing to me why charge the exact amount which was waived off before?)
Below is the second email from them ,
Sadly this is my personal mac and I have used it few times (since I have my company's mac with me) I thought the whole repair was covered. What is exactly going on here and what is the best way out of the situation.
[Image Edited by Moderator to Remove Serial Number]