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Level 1

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I need to reset my old phone to factory settings, but I have forgotten my passcode.. can you help?

I need to reset my old iPhone 8 to factory settings an clear out phone, but I can't remember passcode on phone so it has been disabled can you help?

iPhone 8, iOS 14

Posted on Sep 17, 2021 1:14 PM

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Level 10

470,091 points

Posted on Sep 17, 2021 1:25 PM

First do the following: If you forgot your iPhone passcode - Apple Support

Then: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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Level 10

470,091 points

Sep 17, 2021 1:25 PM in response to mymandy

First do the following: If you forgot your iPhone passcode - Apple Support

Then: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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I need to reset my old phone to factory settings, but I have forgotten my passcode.. can you help?

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