How to refund unknown charges from Apple?

moshinia Said:

"There are several withdrawls from my banking account that I did not authorize. The only thing I have with Apple is Music $9.99 per month any other fees needs to be refunded ASAP Please. Please contact me if there is an issue with this refund request ASAP. Thank you!"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

And....

Modify Your Credentials— ASAP:

With something suspicious as this, consider to perform the following:

• Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID PayPal and for all other accounts that have such an applicable option

moshinia wrote:

There are several withdrawls from my banking account that I did not authorize. The only thing I have with Apple is Music $9.99 per month any other fees needs to be refunded ASAP Please. Please contact me if there is an issue with this refund request ASAP. Thank you!

You posted to a user-to-user forum. No one here knows who you are or anything about your account, and no one can refund anything. Here is a one-stop link for billing questions→Subscriptions and Billing - Official Apple Support. You can review your purchase history, check a specific purchase, manage subscriptions and request refunds.

And note that if you were charged by Apple for something there are a few possibilities:

• You purchased it from the app store (or subscribed to a service) and forgot you did
• Someone you share your phone with purchased it from the app store
• Someone you share your Apple ID with purchased it from the app store
• If you have a family sharing plan, someone in your family purchased it from the app store
• Your Apple ID was hacked and the hacker made a purchase from the app store - for this one see ➡️  If you think your Apple ID has been compromised - Apple Support
• You were not actually charged for anything; the message you got was a scam to steal your identity - see ➡️  Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription, if it wasn’t a scam message.

If it is a specific item on your bank or credit card statement see this link ➡️  If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

You can review all of your purchases as described in this link ➡️  See your purchase history for the App Store or iTunes Store - Apple Support

If it is a subscription you can cancel it here ➡️  See or cancel your subscriptions - Apple Support.

Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.

And you can request a refund here ➡️  Request a refund for apps or content that you bought from Apple - Apple Support