Still need help update my phone getting a new phone next week

See the articles below.

Update your iOS device.  -

Get help with over-the-air iOS updates  -

Update – Can’t or can’t restore   -

Have you tried using iTunes on a computer or Finder if running Catalina or later to do the update?

Update software on iOS devices in iTunes on Mac. -

Phone, iPad, or iPod touch - Update with Finder.  *

iPhone, iPad, or iPod touch - Update with iTunes.  *

If you see an error when you update or restore your iPhone, iPad, or iPod    *

Updating iOS: common issues and solutions.  -

https://www.youtube.com/watch?v=csJAEyvvruY

For the transfer, also see.

 Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.  *

 Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch   *

Set up your iPhone, iPad, or iPod touch - Apple Support.   *

Greetings shamiyah2020,

We understand you're looking for information on transferring your device content when you receive your new iPhone, so check out the following information.

Depending on which iPhone you currently have, you may be able to use Quick Start if you have iOS 11 currently installed. In addition to that, you can also use iCloud or a computer to transfer your information. Take a look at the following resource which covers each of these processes:

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch

If you have additional questions, be sure to include as much detail as possible including your current iPhone and iOS version.

Cheers!