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User profile for user: lyriabm
lyriabm Author
User level: Level 1
4 points

Face ID has been disabled on my iPhone

Face ID has been disabled on my phone and my phone says to seek support from Apple, but when I try the website says I am not eligible for support.



[Re-Titled by Moderator]


Posted on Sep 17, 2021 6:45 PM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,470 points

Posted on Sep 18, 2021 3:16 AM

Start here:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,470 points

Sep 18, 2021 3:16 AM in response to lyriabm

Start here:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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Face ID has been disabled on my iPhone

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