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it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update

i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone

iPhone 8 Plus, iOS 14

Posted on Sep 17, 2021 10:53 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2021 11:15 PM

eeisenbach8 Said:

"it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update: i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone"

-------


Server Error:

There is likely an error connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

1 reply
Question marked as Top-ranking reply

Sep 17, 2021 11:15 PM in response to eeisenbach8

eeisenbach8 Said:

"it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update: i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone"

-------


Server Error:

There is likely an error connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update

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