Purchase an iPad with Apple Education

Hi! I'd made a purchase of an iPad on 18/9 and the money has deducted from my bank but when I check the order status, it said my payment is still on hold. Can someone help me? I'm so confused.

Posted on Sep 18, 2021 1:42 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2021 1:48 AM

We, just users like you, cannot help you about that, since we're not aware of orders/transactions between you and Apple, sorry.

Please contact Apple Support directly and explain your problem, using this link:--> Contacting Apple

Thanks and regards

Giulio

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchase an iPad with Apple Education

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.