finger print of iphone 6 not working

my iphon6 128 gb stopped opening with my fingerprint why? when iam setting my fingerprint it says "unable to complete TOUCH ID setup. pleasego back and try again"




iPhone 6, iOS 12

Posted on Sep 18, 2021 2:26 AM

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1 reply

Sep 19, 2021 5:34 AM in response to dilkhas

Hello dilkhas,


Welcome to Apple Support Communities!

If we understand your post correctly, the Touch ID on your iPhone has stopped working and you're getting a message saying unable to complete Touch ID setup. We're here to help!


Below is an article that provides help when Touch ID isn't working as expected. Follow the steps in the article.

If Touch ID isn't working on your iPhone or iPad


If you're still having issues we recommend contacting Apple Support directly. Get Support


Thank you for using Apple Support Communities.

Take care!


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finger print of iphone 6 not working

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