You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ring tone goes silent after 2 rings!

My new iPhone 12, when incoming call comes in it ring load as normal for 2 ring then rings silent and cannot hear the phone ringing if away from phone. Why is this happening?

can you please advise.

iPhone 12

Posted on Sep 18, 2021 3:08 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2021 3:20 AM

Disable Attention Aware features option in Settings>Face ID & Passcode


If the issue persists, contact your carrier and explain your problem.

Regards

Giulio

1 reply

Ring tone goes silent after 2 rings!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.