Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple ID is being used by someone else

I got email about my apple id is used for macbook pro 2019, but i never do login in other device please help!!!!


[Edited by Moderator]

Posted on Sep 18, 2021 5:34 AM

Reply
Question marked as Best reply

Posted on Sep 18, 2021 9:00 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

3 replies
Question marked as Best reply

Sep 18, 2021 9:00 AM in response to Richieralph

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

Sep 18, 2021 6:53 AM in response to Richieralph

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.   * 


 Apple ID Password Change.   -   


 What to do after you change your Apple ID or password - Apple Support  -   I suggest doing this before you change your Apple ID or password.



My Apple ID is being used by someone else

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.