Robocall app wont deactivate

Robokiller app will not deactivate completely. I have canceled subscription in settings even though I used for less than the one week trial, removed it from my phone but it is still screening and taking vm that I cannot see. Please advise. Nicole

Posted on Sep 18, 2021 7:34 AM

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1 reply

Sep 19, 2021 7:45 AM in response to AlvesN

Hello AlvesN,


It appears you are having an issue with an app remaining on your iPhone even after attempting to remove it. The article you came from, How to cancel a subscription from Apple, has great information on how to cancel any subscription associated with the app.


Let's check and see if the app is still on the device.


Swipe left until you arrive at the App Library. Tap in the top search area. This should present a screen that has all the apps in alphabetical order. Scroll down and check if the app is there. If it is, touch and hold the app icon, then tap Delete App. More information on the App Library can be found here: Organize the Home Screen and App Library on your iPhone - Apple Support


If you do not see the app in the App Library, we would recommend reaching out to the app developer for further assistance: How to contact an app developer - Apple Support


Have a good day.

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Robocall app wont deactivate

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