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I have an Iphone 6 and can no longer use my Capitol One App because it says my software is not up to date, but when I check my software on my phone, it says it's up to date?

I have an Iphone 6 and can no longer use my Capitol One App because it says my software is not up to date, but when I check my software on my phone, it says it's up to date? How can I get an updated version of software on my Iphone6


Posted on Sep 18, 2021 9:43 AM

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Question marked as Apple recommended

You have a nearly 8 year old phone, which is locked at iOS 12.5.4 and it cannot run any of the newer iOS versions.


The Capital One app, requires IOS 13 or higher. Since your phone is now too old and cannot be updated, this is why you can't use the app on your phone.


It really is time for a newer, more modern iPhone if you wish to use modern apps.

Posted on Sep 18, 2021 9:48 AM

1 reply
Question marked as Apple recommended

Sep 18, 2021 9:48 AM in response to jlthomas2

You have a nearly 8 year old phone, which is locked at iOS 12.5.4 and it cannot run any of the newer iOS versions.


The Capital One app, requires IOS 13 or higher. Since your phone is now too old and cannot be updated, this is why you can't use the app on your phone.


It really is time for a newer, more modern iPhone if you wish to use modern apps.

I have an Iphone 6 and can no longer use my Capitol One App because it says my software is not up to date, but when I check my software on my phone, it says it's up to date?

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