Face ID - not in settings

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Level 1

4 points

Face ID - not in settings

Just picked up a New iPhone 11 - I didn't set up the Face Id at the time of purchase - When the phone asked to. Now Face ID and passwords is not showing up in the settings. Do I need to reset?

iPhone 11, iOS 14

Posted on Sep 18, 2021 4:09 PM

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Answer 1

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Latranner

Level 4

3,416 points

Sep 18, 2021 7:08 PM in response to Mikeyy01

Hello again. Thanks for the quick reply. If you haven't already, please verify your Screen Time restrictions by navigating to Settings > Screen Time > Content & Privacy Restrictions > Passcode Changes. After entering this settings section, please verify that the "Passcode Changes" option is set to "Allow." If it is set to "Don't Allow," please change it to "Allow" and try to setup Face ID. Thanks!

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Answer 2

Latranner

Level 4

3,416 points

Sep 18, 2021 4:20 PM in response to Mikeyy01

Hello! If you use the search option at the top of your iPhone "Settings" app and search for "Face ID" does the option for "Face ID & Passcode" come up? Have you also made sure that you are running the latest version of iOS, iOS 14.8?

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